Oracle 19c故障恢复

有客户找到我们,他们的oracle 19c数据库由于异常断电,导致启动异常,经过一系列恢复之后,依旧无法解决问题,请求我们给予支持.通过我们的Oracle数据库异常恢复检查脚本(Oracle Database Recovery Check),获取数据库当前信息如下:
数据库版本为19C并且安装了19.5.0.0.191015 (30125133)补丁

2020-03-10T01:44:41.018032+08:00
Pluggable database RACBAK opened read write
2020-03-10T01:44:41.018996+08:00
Pluggable database RAC opened read write
2020-03-10T01:44:51.244050+08:00
Completed: ALTER PLUGGABLE DATABASE ALL OPEN
Starting background process CJQ0
Completed: ALTER DATABASE OPEN
2020-03-10T01:44:51.317085+08:00
CJQ0 started with pid=224, OS id=32581 
2020-03-10T01:44:56.067043+08:00
Errors in file /opt/oracle/diag/rdbms/XFF/XFF/trace/XFF_j001_32588.trc  (incident=1095281) (PDBNAME=RAC):
ORA-00600: internal error code, arguments: [4193], [27733], [27754], [], [], [], [], [], [], [], [], []
RAC(4):Incident details in: /opt/oracle/diag/rdbms/XFF/XFF/incident/incdir_1095281/XFF_j001_32588_i1095281.trc
RAC(4):Use ADRCI or Support Workbench to package the incident.
See Note 411.1 at My Oracle Support for error and packaging details.
2020-03-10T01:44:56.073112+08:00
RAC(4):*****************************************************************
RAC(4):An internal routine has requested a dump of selected redo.
RAC(4):This usually happens following a specific internal error, when
RAC(4):analysis of the redo logs will help Oracle Support with the
RAC(4):diagnosis.
RAC(4):It is recommended that you retain all the redo logs generated (by
RAC(4):all the instances) during the past 12 hours, in case additional
RAC(4):redo dumps are required to help with the diagnosis.
RAC(4):*****************************************************************
2020-03-10T01:44:56.079228+08:00
Errors in file /opt/oracle/diag/rdbms/XFF/XFF/trace/XFF_j002_32590.trc  (incident=1095289) (PDBNAME=RAC):
ORA-00600: internal error code, arguments: [4193], [2633], [2638], [], [], [], [], [], [], [], [], []
RAC(4):Incident details in: /opt/oracle/diag/rdbms/XFF/XFF/incident/incdir_1095289/XFF_j002_32590_i1095289.trc
RAC(4):Use ADRCI or Support Workbench to package the incident.
See Note 411.1 at My Oracle Support for error and packaging details.
2020-03-10T01:44:56.085068+08:00
RAC(4):*****************************************************************
RAC(4):An internal routine has requested a dump of selected redo.
RAC(4):This usually happens following a specific internal error, when
RAC(4):analysis of the redo logs will help Oracle Support with the
RAC(4):diagnosis.
RAC(4):It is recommended that you retain all the redo logs generated (by
RAC(4):all the instances) during the past 12 hours, in case additional
RAC(4):redo dumps are required to help with the diagnosis.
RAC(4):*****************************************************************
2020-03-10T01:44:56.115765+08:00
Errors in file /opt/oracle/diag/rdbms/XFF/XFF/trace/XFF_j004_32594.trc  (incident=1095305) (PDBNAME=RAC):
ORA-00600: internal error code, arguments: [4193], [63532], [63537], [], [], [], [], [], [], [], [], []
RAC(4):Incident details in: /opt/oracle/diag/rdbms/XFF/XFF/incident/incdir_1095305/XFF_j004_32594_i1095305.trc
RAC(4):Use ADRCI or Support Workbench to package the incident.
See Note 411.1 at My Oracle Support for error and packaging details.
2020-03-10T01:46:48.202213+08:00
RAC(4):Recovery of Online Redo Log: Thread 1 Group 2 Seq 2 Reading mem 0
RAC(4):  Mem# 0: /opt/oracle/oradata/XFF/redo02.log
RAC(4):Block recovery completed at rba 0.0.0, scn 0x0000000d3675e48e
RAC(4):DDE: Problem Key 'ORA 600 [4193]' was completely flood controlled (0x6)
Further messages for this problem key will be suppressed for up to 10 minutes
2020-03-10T01:46:48.384040+08:00
Errors in file /opt/oracle/diag/rdbms/XFF/XFF/trace/XFF_clmn_31741.trc:
ORA-00600: internal error code, arguments: [4193], [27733], [27754], [], [], [], [], [], [], [], [], []
Errors in file /opt/oracle/diag/rdbms/XFF/XFF/trace/XFF_clmn_31741.trc  (incident=1093505) (PDBNAME=CDB$ROOT):
ORA-501 [] [] [] [] [] [] [] [] [] [] [] []
Incident details in: /opt/oracle/diag/rdbms/XFF/XFF/incident/incdir_1093505/XFF_clmn_31741_i1093505.trc
2020-03-10T01:46:49.264624+08:00
USER (ospid: 31741): terminating the instance due to ORA error 501
2020-03-10T01:46:49.280664+08:00
System state dump requested by (instance=1, osid=31741 (CLMN)), summary=[abnormal instance termination].
System State dumped to trace file /opt/oracle/diag/rdbms/XFF/XFF/trace/XFF_diag_31759.trc
2020-03-10T01:46:53.156926+08:00
ORA-00501: CLMN process terminated with error
2020-03-10T01:46:53.157103+08:00
Errors in file /opt/oracle/diag/rdbms/XFF/XFF/trace/XFF_diag_31759.trc:
ORA-00501: CLMN process terminated with error
2020-03-10T01:46:53.157211+08:00
Dumping diagnostic data in directory=[cdmp_20200310014649], requested by (instance=1, osid=31741 (CLMN)), 
summary=[abnormal instance termination].

通过报错信息判断,数据库open之后(特别是pdb 4 open之后),开始报ORA-600 4193错误.然后由于CLMN进程异常,最后数据库crash.对于这类故障,因为使用的pdb,而且是由于pdb的undo异常导致数据库启动之后crash,可以通过对于pdb进行特殊处理,从而实现数据库启动之后不再crash.